These terms and conditions apply to the use of this website and by using, accessing, browsing, registering or placing an order you agree to be bound by the terms and conditions set out below.
We recommend that you print a copy of them for your future reference.
If you do not agree to be bound by the terms set out below then you may not use this website.
Your continued use of this website shall signify your acceptance to be bound by these Terms and Conditions.
If you are a corporate customer and would like to request permission to use photography or other content from our website for corporate use, please contact our PR department on 01280 730 810.
You warrant that any personal or business information you provide to us during the registration process is current, true and accurate in all aspects and that you will notify us of any changes to your personal information by using the My Account section of the website, or by calling our Customer Services Team on 01280 730 810, Monday to Friday from 9am to 5.00pm (GMT).
We take all reasonable efforts to ensure that the product information as detailed on the website is accurate, fair and current. This includes Specific Conditions relating to the product including but not limited to: related Terms and Conditions, estimated delivery dates and times, warranties and guarantees.
However, although we aim to keep the product information as up to date as possible, it may be the case that at the point that the order is placed, some element of the product information may not exactly reflect the details of the actual product or availabability for which you agree to indemnify Wholesale ID against:
In any circumstance where the actual product information varies from that displayed on the website, we reserve the right not to accept the order.
Wholesale ID is a multi channel retailer and operates a best practice pricing strategy that attempts to ensure the consistency of pricing between its various sales channels.
However, it may be the case that a product or promotion that is available in one sales channel is not available in all other sales channels.
Product Pricing on the website can be displayed including VAT or Excluding VAT. However, the full price of the order will include VAT plus any additional delivery and packaging costs, where applicable.
Placing an order on the Wholesale ID website does not constitute a contract between you and us. The order is only confirmed once we have notified you that the order has been invoiced and despatched.
For the avoidance of doubt, any such contract between you and Wholesale ID, will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Wholesale ID irrevocably agree to submit to the exclusive jurisdiction of the English Courts.
The order process is as follows:
If for any reason, there is a problem in processing the order then we will notify you via email or telephone of the circumstances of why it could not be fulfilled. This could be for one of the following reasons:
Please see our Returns and Refunds policy on the circumstances as to how and when you can cancel your order.
Please note that when you agree to these website terms, you shall be deemed to have understood and agreed to our Returns and Refunds policy in its entirety
At the present time, payment can be made using credit/debit cards, by bank transfer and PayPal. Wholesale ID does not provide credit accounts due to exceptionally low pricing.
Cheques are an acceptable payment method for orders taken on the website, however your order will not be dispatched until your UK issued cheque is clear which can take up to 10 working days, Wholesale ID reserves the right to refuse payment by cheque where there is doubt to its authenticity. Your cheques should be made payable to Wholesale ID Limited and then sent to Wholesale ID, High Acre Estate, Fulwell Road, Finmere, Buckingham, Buckinghamshire, MK18 4AS. England.
You are able to pay for your goods using all major credit and debit cards (Mastercard, Visa, Delta, Switch, Solo and via PayPal: American Express and Diners Club International). Secure servers offer Wholesale ID customers the highest level of security when entering credit card details over the Internet.
All credit/debit card purchases are subject to the normal validation checks and authorisation procedures adopted by the card issuer. Any refusal by the issuer of any payment card to authorise the payment to us, for any reason, will not render Wholesale ID liable for any delay or non-delivery.
Coupons, discounts and promotional discount codes offered by Wholesale ID online are only for use on the Wholesale ID website, unless otherwise stated. These types of promotional discounts are not valid for use against the purchase of offline goods or over the telephone unless otherwise confirmed at time of promotion.
At Wholesale ID we recognise how important it is to keep your personal information safe and secure. We have a dedicated Privacy Cookie/ Security Policy page which explains what personal information we collect.
Please note that when you agree to these website terms, you shall be deemed to have understood and agreed to our Privacy and Security Policy in its entirety. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.
Wholesale ID shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your password or account.
To the fullest extent as permitted at law, Wholesale ID is providing this website and its contents on an “as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, contents, materials or products included in this website including, but without limitation, warranties of merchantability and fitness for a particular purpose.
All disclaimers and exclusions included in these terms and conditions shall be governed by and construed in accordance with English Law. Should any provision of these disclaimers and exclusions be deemed to be unlawful, void or for any other reason unenforceable, then that provision will be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.
If you have any questions, comments or complaints with regards to these Terms and Conditions, please email the Wholesale ID Liaison Officer via our contact form.